Responsible Gaming

Gambling should stay fun

Casino games are entertainment, not a way to earn money. If you notice that you spend more than you can afford, or that playing starts to push aside work, family or sleep, it is time to slow down.

A quick self-check

Ask yourself a few honest questions about your gambling habits, such as whether you chase losses or hide how much you play. If three or four such signs sound familiar, for you or for a friend, we recommend speaking to a professional.

Simple habits that help

Decide in advance how long you will play and set an alarm if that helps. Choose a maximum amount you are ready to deposit and stick to it. Never borrow to gamble, and take regular breaks.

Cooling-Off Limit

You can ask our support team to switch on a Cooling-Off Limit for one week, one month, three months or six months. It starts straight away. While it runs you cannot deposit and you receive no promotions, but you can still withdraw what is left in your account.

Self-Exclusion

For a longer break, support can block your account for one year or two years. The block starts 24 hours after we receive your request, and you stop receiving promotional messages. A request to shorten the period takes effect no sooner than 24 hours later. We suggest withdrawing your balance before the block begins. When the period ends we write to you, and the account reopens only if you confirm.

Outside help

Free and confidential help is available from independent organisations such as Gambling Therapy and Gamblers Anonymous.

Protecting minors

Nobody under 18 may play at Booi. We can ask any customer for proof of age and suspend the account until it arrives. Parents can help by keeping devices locked, not saving passwords on shared computers and keeping an eye on time spent online.